CoronaVirus / COvid-19 National and local official Guidance and information

See also our own Headlines  page for latest information and our local services contacts page for local information and initiatives.  This page covers :-

  • Government and National Advice and Guidance on Covid-19
  • Council and more local information and support
  • Our traditional listing of more general sources of help, support and advice, including contact details for West Bridgford Community Helpers and other volunteer organisations
  • There is also a separate page on Scams and Misinformation here.





Restrictions and regulations


Local Resources

  • The Defibrilator at the Lady Bay pub is still available, the access code can be obtained from the ambulance service or from the pub on 07980920295.  Here is some advice from the Resuscitation Council relating to resuscitation techniques during Covid-19 -
  • Lady Bay Pharmacy temporary opening hours - MONDAY TO FRIDAY 10am - 12noon and 2pm - 4pm, SATURDAY 10am - 12noon, SUNDAY closed. 
    Post Office 10-3, Monday to Friday (remember they sell various hardware and other items).
  • All Play Areas are open even under Lockdown 3 - please maintain Social Distancing at all times.

Waste & Recycling: - (also see our pages on reduce, reuse and recycle.)

  • Refuse collections continue as normal in Ruschliffe, now including bulk waste collection by appointment see latest news at
  • Rugby Road Waste Disposal Centre is open - booking no longer needed after 1st November 2021.
  • Bring Sites (bottle banks etc.) are still being operated by Rushcliffe Council but on a less frequent basis, on the assumption that people are conforming with government instructions to only go out for essential purposes.  They request that , where possible, people stockpile their recycling items at home until the crisis is over.  Clothes banks are not being emptied.  Please report any problems to the Rushcliffe Council contact centre by calling 01159819911.

Public Transport

  • No. 11 is our main Nottingham City Transport bus to town - website -
  • Nos. 22 & 23 bus takes us to Morrisons, West Bridgford, Wilford, Clifton, Ruddington - what a wonder it is! -
  • No. 7 is our other almost NCT local option, stopping on Davies Road by Abbey and Cyril Roads.  The 6 and the 10 are our fall-back options plus the 8 and 9.  But then there's also:-
  • The no. 90 Nottingham-Newark does what it says on the tin and stops on Radcliffe Road - operated by Marshalls -
  • The Cotgrave and the Mainline serve West Bridgford but also stop (outbound) on Abbey and Radcliffe Road.  See Trent Barton website for latest situation -
  • Tram -


local organisations and sources of help, support and information

Various support activites set up to help during Covid-19 are listed on this link - Local Support Initiatives.

organisations offering Psychological and mental support

Anxiety UK

Helpline: 03444 775 774 9.30am – 9.30pm weekdays, 10am – 8pm Confidential advice and support for those with anxiety, stress and anxiety-based depression.

Text service: 07537 416 905

Anxiety UK’s website offers a number of web-based resources related to anxiety about Coronavirus:

autistic nottingham

A local charity (#1183275) that is run for and by Autistic adults without intellectual disabilities (you may know this as Asperger's Syndrome or High Functioning Autism).

We've updated our website to now only show what support is available in relation to the Covid-19 situation.

cruse bereavement care

Offer 1-1 support, in complete confidence.  No charge.

Rushcliffe branch - 0115 982 5348 or email below.


Dementia UK Helpline: 0800 888 6678 Mon-Fri 9am-9pm, Sat-Sun 9am to 5pm.
Email: [email protected] Information on Covid-19, for families looking after someone with dementia:


Mind Infoline: 0300 123 3393, Email: [email protected]Text: 86463 - open 9am to 6pm, Monday to Friday (except for bank holidays).

Legal line: 0300 466 6463, Email: [email protected], -  open 9am to 6pm, Monday to Friday (except for bank holidays).

Nottinghamshire Mind’s Crisis Café #mentalhealthy, is now offering telephone support only, on: 07951 072242 / 07951 362120 / 07378 796762.  The service is open Monday, Wednesday, Thursday and Friday between 5 & 9pm.

Mind’s practical advice on coronavirus and wellbeing is available online:

Trent PTS

Trent Psychological Therapies Service offers NHS-funded counselling, CBT and other psychological therapies to help people to manage many types of problems. Appointments via digital means, telephone or online chat.
Self-referral online form:
Call 0115 896 3160 to leave an answerphone message. Your call will be returned.
Email: [email protected]


24-hour free phone line - 116 123

email - [email protected]

Nottinghamshire Care Services Directory

A completely free guide to help people looking for care and support in Nottinghamshire. This guide contains lots of really useful information about accessing social care, funding care, staying independent, moving to a care home etc.  Info supplied by Care Choices Ltd.

Copies are available in print or online (below)

PLaces of Welcome

Meetings to help those who are lonely or new to the area and struggling to make friends.

Every Wednesday, 10-11am, West Bridgford Library.

Starting 12 January 2022

sources of support and information re health, the elderly and the vulnerable

Age UK Nottinghamshire
Tel: 0115 844 0011

asthma uk

Helpline: 0300 222 5800 for an asthma expert nurse. Mon-Fri, 9am – 5pm.

Advice on Coronavirus / Covid-19 for people with Asthma:


Versus Arthritis Helpline: 0800 5200 520 Mon-Fri, 9am to 6pm.  Email: [email protected].

Virtual Assistant:
Online Community:

Advice on Covid-19, for people with arthritis:

Cancer support

Cancer Research UK 0808 800 4040 Speak to a nurse, 9am – 5pm Monday to Friday. 
Advice on Covid-19 for people with cancer:

Macmillan Cancer Support Macmillan National support line: 0808 808 00 00 Monday to Friday, 9am – 5pm.  Available to people with cancer, within 5 miles of Nottingham City Centre. Contact: Clarita Pymm on 07969 248154 (9am – 5pm) or [email protected]

Community Helpers

A Buddy System, covering all of West Bridgford, which aims to link up vulnerable residents with a person or family in their community who would like to help support them.

Email [email protected] or call 0774 2107 942, leaving a
message with your name, street you live on and phone number.

Volunteers can also join the “West Bridgford Community Helpers” group on Facebook (moderated).

CVS in Rushcliffe

Rushcliffe Community Service Volunteers (CVS) - tel. 01159699060.


Specialist Support and Health Advice for People Staying at Home Diabetes UK Helpline: 0345 123 2399 Mon-Fri, 9am to 6pm Email: [email protected] on Covid-19, for people with diabetes:

notts healthcare and pals

Nottinghamshire Healthcare - Tel: 0115 969 1300 or website

For PALS (Patient Advice & Liaison Service), see the individual hospital concerned.


British Heart Foundation - call 0300 330 3311 Mon-Fri, 9am-5pm or Heart Helpline: Call 0300 330 3311 to speak to a Cardiac Nurse.
YAlso email: [email protected]

BHF Health Unlocked online community:

Advice on Covid-19, for people with heart disease:

silver line

A confidenial, free helpline for older people across the UK, open 24 hours a day, seven days a week, 365 days of the year. It is available free to people aged 55 and over.
Their specially trained helpline staff can offer:
• information, friendship and advice.
• link callers to local groups and services.
• offer regular friendship calls.
• protect and support older people who are suffering abuse and neglect.
Helpline: 0800 4 70 80 90

women's aid

Juno (formerly WAIS) -
Tel: 0115 947 5257 or Helpline number: 0808 800 0340.

Nottingham Central Women's Aid -

Nottinginghamshire Women's Aid -

More general sources of support, information and activities

All Hallows' Church and halls

Sister church, St Edmund's, Holme Pierrepont -

Citizens Advice or
Tel, free from a landline or mobile - 0808 223 1133. Also local rate on - 0300 330 5457

Online Scams Action line on
0808 250 5050.


Rushcliffe -
General enquiries - tel: 0115 981 9911, Payments hotline: –  0115 914 8533, Emergency hotline - 0115 981 1143

Customer Services Centre - West Bridgford Police Station, corner of Rectory Rd and Bridgford Rd.

Nottinghamshire -
Tel: 0300 500 80 80.

East Midlands Airport
Tel: 0808 169 7032

East Midlands Railway

timetables, info & bookings
03457 125 678

Lady Bay Litter

To get involved in Lady Bay email Harriet

Lady Bay School
Tel: 0115 974 7001

email the school association (PTA) at [email protected]

Money advice service

Government - sponsored financial advice on a number of topics.

National Water Sports Centre
Tel: 0115 982 1212

Nottingham City Transport

Timetables, status of services & general info - or tel 0115 950 6070.
Also use their App or the Robin Hood App

Nottingham Post

Also now known as Nottinghamshire Live.

Notts Housing Advice

Notts Wildlife Trust


West Bridgford section of the Nottinghamshire police website

West Bridgford police Facebook page.

If someone's life is in danger or a crime is in progress dial 999 otherwise, call the main switchboard number on 101.

Roosevelt Memorial Travelling Scholarship

 Nottingham-based charity that sends scholars aged  21 to 35 to the United States for a period of 6 or 12 weeks.  Closing date for applications is early March each year.   See website,

ST Edmund's church, Holme Pierrepont

Tourist information for Nottinghamshire
Nottingham Tourist Information Centre - tel. 08444 775 678

Trent Barton Bus

timetables and general info

Tel: 01773 712 265

West Bridgford DIRECTORY, run by the West Bridgford Growth Board of Rushcliffe Council, mainly to promote central West Bridgford businesses and events to residents and visitors to the area.

Also but says last updated 2016.

West Bridgford Wire

hall booking

These are the main organisations who can provide space for groups and events in Lady Bay

all hallows' church

To arrange to hire the church or the church halls, see this link

poppy and pint function room

Several classes and groups meet in the Poppy's function room.

scout hall

Sporting Fixture lists

Let's not go into why its not just sports the fans in Lady Bay who are interested in these fixture lists.

Trent Bridge Cricket Ground

This fixture list includes Test Matches and One Day Internationals.

Nottingham Marathon

Nottingham Bike Ride