Corona Virus/COvid-19 National and local official Guidance and information

See also our own Headlines  page for latest information and our local services contacts page for local information and initiatives.  This page covers :-

  • Government and National Advice and Guidance on Covid-19
  • Council and more local information and support
  • Our traditional listing of more general sources of help, support and advice, including contact details for West Bridgford Community Helpers and other volunteer organisations
  • There is also a separate page on Scams and Misinformation here.



Main Government website for Coronavirus data, inc daily figures.

Weekly UK Government National Flu and Covid-19 surveilance reports. Data pre-October 2020 can be found in these National COVID-19 surveillance reports, including Local figures

World data and country by country comparisons - very flexible tool from Our World in Data.  Another commonly-used source is by Worldometer.

Office of National Statistics pages on Covid-19.  Their surveys are randomised and so offer perhaps the most accurate picture of the situation, albeit with an inevitable time-lag.  Issued weekly.
BBC page offering regular updates on statistics, including local search by post-code.

Covid19 Daily Symptom reporting 

This is a national survey to track symptoms (and lack of them) on a daily basis in as much of the UK population as possible - the app and more details can be found here -


Public Health England pamphlet on Covid-19 and vaccinations.

More locally, this is the main link to the vaccine roll-out in Nottingham and Nottinghamshire from the Nottm & Notts Clinical Commissioning Group.

There is an increased risk of scams related to vaccine communications - for example bear in mind this alert from Notts police -


N H S 111 Online guidance on Covid-19 - includes a form to use if you have to self-isolate, to submit to your employer and lots of relevant links.

Guidance for those with asthma -
Coronavirus Information Service on WhatsApp - Central Government has launched its Coronavirus Information Service on WhatsApp, as announced on Twitter.  The free service is an automated ‘chatbot’ that will provide information on coronavirus prevention and symptoms, the latest number of cases in the UK, advice on staying at home, travel advice and myth busting.  It aims to further reduce the burden on NHS services, including 111, combat the spread of the virus and ensure people stay at home and save lives.

Government's main page on their response, with lots of links to current advice and guidance -  Scroll down a bit and click on the first option 'How to protect yourself and others' for guidance on Social Distancing, Self Isolation and Shielding and Protecting the Extremely Vulnerable.  As an example, here is the government's guidance on the regulations, which should show links to guidance on specific subjects, such as shielding etc., when appropriate.
Separate guidelines for the 'Extremely Vulnerable', a subset of the above group who were sent a letter on the 22nd March -  This link includes, quite a way down, a link to the system for registering as Extremely Vulnerable which, once done, opens up suitable support for people in this group.

For those in the 'vulnerable' category, the councils are preparing a registration scheme to help deliver support where needed - details can be found on the County Council's new Community Support Hub -
But also see the entry about West Bridgford Community Helpers , a street-based network of volunteers to support vulnerable and those self-isolating, on our Local Support Initiatives page.  A member of the West Bridgford Community Helpers has produced this list of many of the services available, specifically relating to Staying at Home during Covid-19 situation - some duplications with our normal listings below but many new ones, which I'll gradually try to add over time.

Government guidance on which businesses must close and advice for those that can continue operation - updated 13 May -

Government Guidance on Grants from Self Employment Income Support scheme -

Here is the goverment guidance on 'what you can and can't do' which, so far, is updated as the restrictions change -

Government guidance on schools including exempt professions.


Announcement by Notts Clinical Commissioning Group re Covid-19 Vaccination programme for the over 80's.

Interactive 'dashboard' monitor of local covid-19 statistics See this link - interactive dashboard providing data on COVID-19 cases in Nottingham and Nottinghamshire

Rushcliffe Council meetings are restarting on a virtual basis with live streaming of the proceedings.   Meetings will be live streamed via Rushcliffe's YouTube channel for the public to listen and view,  County Council meetings have not fared as well - see latest report from our County Councillor, Liz Plant, on our Political Representation page.

Briefings from the Borough and County Councils are posted on our Headlines page.  Also recent briefing on the Clifton Bridge repair work.

The Councillors' Community Support grant Scheme has been amended as a result of Covid19 and the massive challenge this has presented to the local community. This year’s allowance can be drawn down to help communities support the vulnerable and ensure people have what they need during these unprecedented times. Contact Sue and Richard Mallender, Lady Bay ward borough councillors, to discuss if you are a group or individual providing for others in need or you are in need yourself, and would like some funding (contact details via Political Representation page).

County council's 'Community Support Hub' for local support, especially for people in the 'vulnerable' category and for volunteers, based on a short online questionnaire -  It includes a call-back service for 1-1 discussion on individual needs.

For information about local initiatives, including the 'Buddy scheme run by West Bridgford Community Helpers, see our Covid-19 Local Initiatives page. or, for their contact details, see our normal listings below.

The Defibrilator at the Lady Bay pub is still available, the access code can be obtained from the ambulance service or from the pub on 07980920295.  Here is some advice from the Resuscitation Council relating to resuscitation techniques during Covid-19 -

Lady Bay Pharmacy temporary opening hours - MONDAY TO FRIDAY 10am - 12noon and 2pm - 4pm, SATURDAY 10am - 12noon, SUNDAY closed. 
Post Office 10-3, Monday to Friday (remember they sell various hardware and other items).

Waste & Recycling: - (also see our pages on reduce, reuse and recycle.)

  • Refuse collections continue as normal in Ruschliffe, now including bulk waste collection by appointment see latest news at recent Facebook post warns that we should handle our bins with gloves or wash hands both before putting our bins out and after collection.  Anecdotal but makes sense, since the collectors touch so many in a day. Protects us and them.  As per the NHS round of applause, perhaps 'bin day' is a good opportunity to show our appreciation for the refuse collectors too.
  • Rugby Road Waste Disposal Centre open from 1st June 2020 - don't all rush, it will be crowded.
  • Bring Sites (bottle banks etc.) are still being operated by Rushcliffe Council but on a less frequent basis, on the assumption that people are conforming with government instructions to only go out for essential purposes.  They request that , where possible, people stockpile their recycling items at home until the crisis is over.  Clothes banks are not being emptied.  Please report any problems to the Rushcliffe Council contact centre by calling 01159819911.

All Play Areas are open even under Lockdown 3 - please maintain Social Distancing at all times.

Public Transport
No. 11
is running - website -
The no. 90 Nottingham-Newark running - operated by Marshalls -
Nos. 22 & 23 running - CT4N website.
The 6 and the 10 are still running, to a reduced timetable.  7 plus (less relevant to us) 8 and 9 restarted 31st May.
The Cotgrave and the Mainline operating - 
  Se nctx link under nO. 11 above See Trent Barton website for latest situation -
The tram is operating -
Trains - significantly reduced timetable in operation - see

local organisations and sources of help, support and information

Various support activites set up to help during Covid-19 are listed on this link - Local Support Initiatives.

organisations offering Psychological and mental support

Anxiety UK

Helpline: 03444 775 774 9.30am – 9.30pm weekdays, 10am – 8pm Confidential advice and support for those with anxiety, stress and anxiety-based depression.

Text service: 07537 416 905

Anxiety UK’s website offers a number of web-based resources related to anxiety about Coronavirus:

autistic nottingham

A local charity (#1183275) that is run for and by Autistic adults without intellectual disabilities (you may know this as Asperger's Syndrome or High Functioning Autism).

We've updated our website to now only show what support is available in relation to the Covid-19 situation.

cruse bereavement care

Offer 1-1 support, in complete confidence.  No charge.

Rushcliffe branch - 0115 982 5348 or email below.


Dementia UK Helpline: 0800 888 6678 Mon-Fri 9am-9pm, Sat-Sun 9am to 5pm.
Email: [email protected] Information on Covid-19, for families looking after someone with dementia:


Mind Infoline: 0300 123 3393, Email: [email protected]Text: 86463 - open 9am to 6pm, Monday to Friday (except for bank holidays).

Legal line: 0300 466 6463, Email: [email protected], -  open 9am to 6pm, Monday to Friday (except for bank holidays).

Nottinghamshire Mind’s Crisis Café #mentalhealthy, is now offering telephone support only, on: 07951 072242 / 07951 362120 / 07378 796762.  The service is open Monday, Wednesday, Thursday and Friday between 5 & 9pm.

Mind’s practical advice on coronavirus and wellbeing is available online:

Trent PTS

Trent Psychological Therapies Service offers NHS-funded counselling, CBT and other psychological therapies to help people to manage many types of problems. Appointments via digital means, telephone or online chat.
Self-referral online form:
Call 0115 896 3160 to leave an answerphone message. Your call will be returned.
Email: [email protected]


24-hour free phone line - 116 123

email - [email protected]

sources of support and information re health, the elderly and the vulnerable

Age UK Nottinghamshire
Tel: 0115 844 0011

asthma uk

Helpline: 0300 222 5800 for an asthma expert nurse. Mon-Fri, 9am – 5pm.

Advice on Coronavirus / Covid-19 for people with Asthma:


Versus Arthritis Helpline: 0800 5200 520 Mon-Fri, 9am to 6pm.  Email: [email protected].

Virtual Assistant:
Online Community:

Advice on Covid-19, for people with arthritis:

Cancer support

Cancer Research UK 0808 800 4040 Speak to a nurse, 9am – 5pm Monday to Friday. 
Advice on Covid-19 for people with cancer:

Macmillan Cancer Support Macmillan National support line: 0808 808 00 00 Monday to Friday, 9am – 5pm.  Available to people with cancer, within 5 miles of Nottingham City Centre. Contact: Clarita Pymm on 07969 248154 (9am – 5pm) or [email protected]

Community Helpers

A Buddy System, covering all of West Bridgford, which aims to link up vulnerable residents with a person or family in their community who would like to help support them.

Email [email protected] or call 0774 2107 942, leaving a
message with your name, street you live on and phone number.

Volunteers can also join the “West Bridgford Community Helpers” group on Facebook (moderated).

CVS in Rushcliffe

Rushcliffe Community Service Volunteers (CVS) - tel. 01159699060.


Specialist Support and Health Advice for People Staying at Home Diabetes UK Helpline: 0345 123 2399 Mon-Fri, 9am to 6pm Email: [email protected] on Covid-19, for people with diabetes:

notts healthcare and pals

Nottinghamshire Healthcare - Tel: 0115 969 1300 or website

For PALS (Patient Advice & Liaison Service), see the individual hospital concerned.


British Heart Foundation - call 0300 330 3311 Mon-Fri, 9am-5pm or Heart Helpline: Call 0300 330 3311 to speak to a Cardiac Nurse.
YAlso email: [email protected]

BHF Health Unlocked online community:

Advice on Covid-19, for people with heart disease:

silver line

A confidenial, free helpline for older people across the UK, open 24 hours a day, seven days a week, 365 days of the year. It is available free to people aged 55 and over.
Their specially trained helpline staff can offer:
• information, friendship and advice.
• link callers to local groups and services.
• offer regular friendship calls.
• protect and support older people who are suffering abuse and neglect.
Helpline: 0800 4 70 80 90

women's aid

Juno (formerly WAIS) -
Tel: 0115 947 5257 or Helpline number: 0808 800 0340.

Nottingham Central Women's Aid -

Nottinginghamshire Women's Aid -

More general sources of support, information and activities

All Hallows' Church and halls

Sister church, St Edmund's, Holme Pierrepont -

Citizens Advice or
Tel, free from a landline or mobile - 0808 223 1133. Also local rate on - 0300 330 5457

Online Scams Action line on
0808 250 5050.


Rushcliffe -
General enquiries - tel: 0115 981 9911, Payments hotline: –  0115 914 8533, Emergency hotline - 0115 981 1143

Customer Services Centre - West Bridgford Police Station, corner of Rectory Rd and Bridgford Rd.

Nottinghamshire -
Tel: 0300 500 80 80.

East Midlands Airport
Tel: 0808 169 7032

East Midlands Railway

timetables, info & bookings
03457 125 678

Lady Bay Litter

To get involved in Lady Bay email Harriet

Lady Bay School
Tel: 0115 974 7001

email the school association (PTA) at [email protected]

Money advice service

Government - sponsored financial advice on a number of topics.

National Water Sports Centre
Tel: 0115 982 1212

Nottingham City Transport

Timetables, status of services & general info - or tel 0115 950 6070.
Also use their App or the Robin Hood App

Nottingham Post

Also now known as Nottinghamshire Live.

Notts Housing Advice

Notts Wildlife Trust


West Bridgford section of the Nottinghamshire police website

West Bridgford police Facebook page.

If someone's life is in danger or a crime is in progress dial 999 otherwise, call the main switchboard number on 101.

Roosevelt Memorial Travelling Scholarship

 Nottingham-based charity that sends scholars aged  21 to 35 to the United States for a period of 6 or 12 weeks.  Closing date for applications is early March each year.   See website,

ST Edmund's church, Holme Pierrepont

Tourist information for Nottinghamshire
Nottingham Tourist Information Centre - tel. 08444 775 678

Trent Barton Bus

timetables and general info

Tel: 01773 712 265

West Bridgford DIRECTORY, run by the West Bridgford Growth Board of Rushcliffe Council, mainly to promote central West Bridgford businesses and events to residents and visitors to the area.

Also but says last updated 2016.

West Bridgford Wire

hall booking

These are the main organisations who can provide space for groups and events in Lady Bay

all hallows' church

To arrange to hire the church or the church halls, see this link

poppy and pint function room

Several classes and groups meet in the Poppy's function room.

scout hall

Sporting Fixture lists

Let's not go into why its not just sports the fans in Lady Bay who are interested in these fixture lists.

Trent Bridge Cricket Ground

This fixture list includes Test Matches and One Day Internationals.

Nottingham Marathon

Nottingham Bike Ride